5 Effective Purchase Order Confirmation Email Sample Templates to Streamline Your Purchase Process

Hi there,

If you’re running a business, you know how essential it is to keep track of every transaction and order. One of the most vital documents in business is the purchase order confirmation email. It is an email sent to the buyer confirming the purchase order with specific details like the product name, quantity, price, and delivery date.

In today’s digital age, sending confirmation emails has become a norm, and businesses cannot afford to take them lightly. A simple mistake in the confirmation email can lead to confusion, disputes, and loss of trust between buyers and suppliers. So, it’s crucial to make sure that the confirmation email is crystal clear, concise, and professional.

But, not everyone is a skilled writer, and crafting the perfect email can be daunting. The good news is, there’s no need to start from scratch. You can easily find purchase order confirmation email sample templates online and edit them as needed.

In this article, we’ll provide you with a few examples of purchase order confirmation emails that you can use as a guide. We’ll also give you tips on how to write a professional confirmation email that will leave a positive impression on your buyers.

So, whether you’re new to business or a seasoned professional, keep reading to learn more about how to craft the perfect purchase order confirmation email.

The Best Structure for Purchase Order Confirmation Email Sample

Wondering how to structure your purchase order confirmation email to make it more effective? Here’s a simple yet powerful approach that will ensure your buyers receive all the necessary information and leave a positive impression about your brand.

First and foremost, it’s crucial to include a clear and concise subject line that highlights the purpose of the email. This will help your recipients quickly understand why they received the email and what action they need to take next. A subject line such as “Confirmation of Purchase Order #123456” or “Your Order is Confirmed” would do the job perfectly.

The opening sentence should thank the buyer for their order and confirm that their purchase order has been received. This helps to reassure the buyer that their order has been acknowledged, and strengthens the relationship between them and your brand. A brief sentence such as “Thank you for placing your order with us. We’re delighted to confirm that we’ve received your purchase order for [product name and number].” would be ideal.

The body of the email should contain the accurate details of the buyer’s purchase, including the order number, quantity, billing and shipping addresses, expected delivery date, and payment terms. This will give your buyers a clear understanding of what they are receiving and when they can expect to receive it. Make sure to highlight any unique features or benefits of the product, as this will show the buyer that you care about their satisfaction and understand their needs. You can format this information in a table or list format to make it easy to read.

In conclusion, an effective purchase order confirmation email should have a clear subject line, start with a friendly greeting, and include all the necessary information about the buyer’s purchase. By following this simple yet powerful structure, you will create a positive and memorable experience for buyers, and establish a solid foundation of trust and credibility between your brand and your customers.

7 Sample Purchase Order Confirmation Email Templates

Confirmation for Purchase Order No. 12345

Dear [Customer Name],

We are delighted to confirm that your purchase order no. 12345 has been received and processed. This confirms your order of the following items:

  • Product 1
  • Product 2
  • Product 3

We would like to take this opportunity to thank you for choosing our products and services. We are committed to delivering the best quality products and ensuring a seamless ordering process.

If you have any queries or need further assistance, please feel free to reach out to us.

Best regards,

[Your Name]

Confirmation for Special Discount for Purchase Order No. 23456

Dear [Customer Name],

We are pleased to confirm that we have received and processed your purchase order no. 23456. As a valued customer, we would like to offer you a special discount of 10% on your order subtotal.

Your order contains the following items:

  • Product 1
  • Product 2
  • Product 3

We would like to thank you for choosing our products and services and hope that you will continue to shop with us. If you have any queries or need further assistance, please feel free to reach out to us.

Best regards,

[Your Name]

Confirmation for Delayed Delivery for Purchase Order No. 34567

Dear [Customer Name],

We are sorry to inform you that there has been a delay in delivering your purchase order no. 34567. The delay was caused due to unforeseen circumstances at our end, and we deeply regret the inconvenience caused to you.

We are actively working to resolve the issue, and we assure you that you will receive your order as soon as possible. We appreciate your patience and understanding in this matter and assure you of our commitment to delivering quality products and services.

If you have any queries or need further assistance, please feel free to reach out to us.

Best regards,

[Your Name]

Confirmation for Order Change Request for Purchase Order No. 45678

Dear [Customer Name],

We are writing to confirm that we have received and processed your order change request for purchase order no. 45678. Your original order had the following items:

  • Product 1
  • Product 2
  • Product 3

Your updated order now contains the following items:

  • Product 1
  • Product 4
  • Product 5

We appreciate the opportunity to serve you and thank you for choosing our products and services. If you have any queries or need further assistance, please feel free to reach out to us.

Best regards,

[Your Name]

Confirmation for Return Request for Purchase Order No. 56789

Dear [Customer Name],

We are writing to confirm that we have received and processed your return request for purchase order no. 56789. Your original order had the following items:

  • Product 1
  • Product 2
  • Product 3

Please return the items to our address within the next 14 days, and we will provide you with a full refund as per our returns policy.

We apologize for any inconvenience caused and thank you for your patronage. If you have any queries or need further assistance, please feel free to reach out to us.

Best regards,

[Your Name]

Confirmation for Order Cancellation for Purchase Order No. 67890

Dear [Customer Name],

We are writing to confirm that we have processed your order cancellation request for purchase order no. 67890. Your order had the following items:

  • Product 1
  • Product 2
  • Product 3

We apologize that we could not meet your expectations, and we hope to have the opportunity to serve you again in the future.

If you have any queries or need further assistance, please feel free to reach out to us.

Best regards,

[Your Name]

Confirmation for Payment Receipt for Purchase Order No. 78901

Dear [Customer Name],

We are writing to confirm that we have received payment for your purchase order no. 78901. The order contained the following items:

  • Product 1
  • Product 2
  • Product 3

We appreciate your prompt payment and hope that you are satisfied with our products and services. If you have any queries or need further assistance, please feel free to reach out to us.

Best regards,

[Your Name]

Tips for Crafting an Effective Purchase Order Confirmation Email

As a business owner or procurement officer, you understand that a purchase order confirmation email is a crucial component of any purchasing process. Here are some related tips to consider when crafting this type of email:

1. Keep It Simple and Concise

The first rule of crafting an effective purchase order confirmation email is to keep it simple and concise. Don’t use big words or industry jargon that the recipient may not understand. Instead, provide clear and detailed information in a straightforward manner. This will help to avoid any confusion or miscommunication and ensure both parties are on the same page.

2. Provide Specific Order Details

One of the most important elements of a purchase order confirmation email is the specific order details. This includes the product or service being ordered, the quantity, price, delivery date, and any other relevant information. By providing this information upfront, you can avoid any potential disputes or disagreements later down the line and ensure a smooth purchasing process.

3. Be Professional and Polite

When crafting your purchase order confirmation email, remember that professionalism and politeness go a long way. Use proper grammar and spelling, include a polite greeting and sign-off, and thank the recipient for their business. This will help to establish a positive relationship with the vendor and encourage future business dealings.

4. Follow Up Appropriately

After sending your purchase order confirmation email, it’s important to follow up appropriately. If you don’t receive a response within a reasonable amount of time, send a polite reminder email. If the order is delayed or there are any issues, communicate this effectively and work to resolve any problems as quickly as possible.

5. Automate the Process

To save time and streamline the purchasing process, consider automating your purchase order confirmation emails. This can be done using a purchasing software or tool, which can generate and send these emails automatically based on your purchase orders. Not only will this save time, but it can also reduce the risk of human error and ensure consistent and accurate communication.

By following these tips, you can craft an effective purchase order confirmation email that will help to streamline your purchasing process, establish positive relationships with vendors, and avoid any potential disputes or disagreements.

Purchase Order Confirmation Email Sample FAQs


What is a purchase order confirmation email?

A purchase order confirmation email is an email sent by a vendor or supplier to confirm that an order from a customer has been received and will be processed.

Can purchase orders be confirmed via phone or fax instead of email?

Yes, purchase orders can be confirmed via phone or fax instead of email. However, email is considered one of the most efficient methods because it creates a record of the confirmation.

What should be included in a purchase order confirmation email?

A purchase order confirmation email should include details such as the order number, the date of the order, the items purchased, the quantity purchased, the unit price, and the total cost.

When should a purchase order confirmation email be sent?

A purchase order confirmation email should be sent as soon as possible after the order is received. This helps to ensure that the customer is aware that their order has been received and is being processed.

What should I do if I receive a purchase order confirmation email with incorrect information?

If you receive a purchase order confirmation email with incorrect information, you should contact the vendor or supplier as soon as possible to request a correction.

Do I need to confirm my purchase order if I made the order in person or over the phone?

If you made the order in person or over the phone, it is still a good practice to request a confirmation of the order via email for your own records.

What happens if I don’t receive a purchase order confirmation email?

If you don’t receive a purchase order confirmation email, you should contact the vendor or supplier to ensure that your order has been received and is being processed.

Can I cancel an order after receiving a purchase order confirmation email?

If you need to cancel an order after receiving a purchase order confirmation email, you should contact the vendor or supplier as soon as possible to request a cancellation.

Is a purchase order confirmation email legally binding?

While a purchase order confirmation email is not legally binding in itself, it can be used as evidence in a court of law in the event of a dispute or disagreement.

Thanks for reading! I hope this purchase order confirmation email sample has been helpful to you. Remember to always send a confirmation email to the customer after they make an order to avoid any misunderstandings. If you have any questions, feel free to leave a comment below. And don’t forget to visit our website again for more useful articles like this one! Have a great day!